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Articles
"Business Processes and Information
Technology”
The text focuses on the interconnections among an organization’s
management, business processes, information systems, and information
technology. An emphasis is given throughout the text to the
governance, control, and security of business processes and
information systems, especially underlying financial information
systems .
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"A business process management approach
to enterprise process modernization"
This article describes how BPM can be used for enterprise
modernization. It introduces techniques and best practices to ensure
BPM success, including business process discovery, business process
decomposition, business process ownership, service identification,
and code modularization.
Review >
"Best practices for designing and
implementing decision services, Part 1: An SOA approach to creating
reusable decision services "
Decision services are quite the buzz term lately, and are even
turning up as product features. As a solution architect or developer
you may have seen the need to go outside of the pure product scope
and think about designing and implementing decision services so that
they can be easily maintained and consumed.
Review >
"Business Process Management Systems"
The business process reengineering (BPR) movement of the 1990s
emphasized technology as a key enabler of process management and
process change. As a result, information technology (IT) has
steadily gained prominence in the management suites of large
enterprises.
Review >
"The Emergence of Business Process
Management"
Most changes in technology have only an incremental effect on the
way we do business, but once in a while a new technology creates a
fundamental change. The Internet (and in particular email and the
world wide web) was one. We believe that BPM is another.
Review >
"Elements of a business process
management system: theory and practice"
This paper is concerned with business process flexibility: the
ability to change organizational capabilities repeatably,
economically and in a timely way. Thus, we focus on a meta-process:
the process of changing a process (Warboys et al., 1999, p. 26;
Ellis and Keddara, 2000) and business process management systems
(BPMS) the collection of technologies that allow humans to better
manage this meta-process.
Review >
"The Trouble With Enterprise Software"
Technology has always been about hope. Since the beginning of the industrial revolution, businesses have embraced new technologies enthusiastically, and their optimism has been rewarded with improved processes, lower costs and reduced workforces.
Review >
"Choosing the Best CRM for Your Organization"
CRM buyers have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value.
Review >
"Understanding Business Process
Management"
A business process is a series of business activities that are
performed in a specific order, by a variety of applications,
systems, employees, and external businesses, according to defined
business rules.
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